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As your trusted Electronic Clinical Trial Management System eClinPro your privacy it is important to us. We are constantly monitoring better ways to protect your information while always releasing further control to you.
Under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, protected health information (PHI) is considered to be individually identifiable information relating to the past, present, or future health status.
The collected information through your active or passive interaction with our system in some cases can fall under the (PHI) classification, which may include medical records and demographics. Understanding by active interaction: Information that you personally provide to us on your own behalf, while passive interaction is the collection of your information by an authorized third party that it is considered our business associate. In all cases with your provided consent in any recordable manner. We may use or disclose the mentioned information to support our operations and services. If there is a need of sharing your information with third parties considered our business associates and/or business partners, we will encourage business agreements that holds the third party to the same standards of privacy and confidentiality.
We may use or disclose your information comprising unauthorized and without previous notification only under circumstances protected by laws:
You have the right to communicate with us at any time to request changes on your information records. This means you can request us to update communication preferences, your allowed individuals that can get involved in any manner with your kept records or answer a communication on your behalf or otherwise prevent any future partial or total disclosure of your information. The request must be throughout explanatory of the exact changes being requested.
Our services allow you to select the preferred communication channel by including or excluding from all available options. You will have control over your preferences at all times. We will ask for your consent on any type of communication options.
With your consent and having you in full control of your information, we are excluding any type of liability and we are not held accountable for any difficulty specific to available services including the ones provided by our business associates, neither their reliability, availability or our ability to meet your personal needs. We provide this service as it comes (“As Is”).
Our business associates are not required to agree with your requested changes. You however are in control on whether or not to continue with their services or move on into new service providers.
In our hard efforts to keep your information secure, there are different levels of access setup for personnel that can access your information in delimited manners. If you are somehow engaged on a service provided by any of our business associates, their domain administrator will have access to your records.
They may be able to:
We are here for you, if you deem your privacy has been violated by us or you are afraid that your information has been compromised, you may submit the incident to us. We will try the best to resolve your privacy inconvenience. Please user our published contact information, available in our website under the Contact Us page.
In case you are a business associate representative that uses our services, the business associate you represent inherits your acceptance of these terms. eClinPro, LLC. company and its affiliates, business associates, partners, and employees will be harmless and indemnified from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.
We reserve the right to change this policy and will further inform you prior of changes to take effect so you can agree with them and continue trusting us or in a not happy ending for us terminate our relationship.
For inquiries or complaints regarding our Privacy Policy you can contact us at: